3 ways to use language to inspire, inform and lead
Listening is a powerful business and life skill that is often overlooked and not practiced nearly as much as it should be. But let’s not be so critical. Listening is hard. Read More
Listening is a powerful business and life skill that is often overlooked and not practiced nearly as much as it should be. But let’s not be so critical. Listening is hard. Read More
When planned correctly, you can create an authentic (and strategic) approach to spread the love to your very best customers, all year long. And that my friends, is precisely what this month’s message is all about. Customer loyalty programs to demonstrate that you love your customers right back. Read More
During this crazy year, depending on your industry, your skills and frankly, your willingness to think and act differently, you are either scrambling to adapt, scrambling to keep up or just flat out scrambling. If you are scrambling to adapt, you are doing all you can to continue to make it happen. Read More
If there ever was a year where we were prepared for frights, spooks and scares, it’s this one. (Sheesh!) As we head into the last 3 months of the horror show called “2020,” businesses still have to find ways to use what they have to keep their connection with customers alive and well. And who can blame us? Read More
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