Quality wins the day, every time. It’s a simple philosophy that has guided our work. Quality builds trust that keeps customers returning, provides return on investment, and gives an organization room to grow. Read More
As defined by Merriam-Webster, to renew is to ‘make like new: restore to freshness, vigor, or perfection.’ I don’t know about perfection, since that is an impossible standard, but I couldn’t think of a better time than right now to ‘restore to freshness’ by creating time for the things that keep me moving forward. Read More
As we emerge from ‘it,’ it now feels right to me to share a few tips on how you can use language, and in this case, internal business communications, to welcome your (weary) teams and employees back from COVID shutdown. Read More
In this edition, we are building on last month’s idea of customer engagement by backing up just a little bit. What do we mean by this? Any writer worth their salt will tell you, before writing anything, the very first step is to consider your audience. “Who am I writing to? And why?Read More